How Lyft's using AI to keep customers happy (VB Live)

VB LIVE: Join Lyft’s Director of Voice of Customer and others to learn how AI-powered chat can secure customers’ hard-and-fast loyalty and boost your bottom line during this VB Live event. Register here for free. Lyft gives roughly 10 million rides a week. And every single ride holds the potential to either delight and win long-term customer […]